Mobius Materials

Mobius emails come from these two addresses:

<a href="mailto:notifications@mobiusmaterials.com" rel="nofollow noopener noreferrer" target="_blank">notifications@mobiusmaterials.com</a>

<a href="mailto:orders@mobiusmaterials.com" rel="nofollow noopener noreferrer" target="_blank">orders@mobiusmaterials.com</a>

- <a href="mailto:notifications@mobiusmaterials.com" rel="nofollow noopener noreferrer" target="_blank">notifications@mobiusmaterials.com</a>
- <a href="mailto:orders@mobiusmaterials.com" rel="nofollow noopener noreferrer" target="_blank">orders@mobiusmaterials.com</a>

Whitelisting the domain <a href="https://mobiusmaterials.com" rel="nofollow noopener noreferrer" target="_blank">mobiusmaterials.com</a> covers both addresses.

Check your spam or junk folder. If you find a Mobius email there, mark it as not spam. This helps your provider deliver future Mobius emails to your inbox.

Confirm the email address on your Mobius account. Sign in at <a href="https://app.mobiusmaterials.com" rel="nofollow noopener noreferrer" target="_blank">app.mobiusmaterials.com</a> and check that the address is spelled correctly. If it's wrong, contact your sales rep or message us in the Mobius app and we'll update it.

Add <a href="mailto:notifications@mobiusmaterials.com" rel="nofollow noopener noreferrer" target="_blank">notifications@mobiusmaterials.com</a> and <a href="mailto:orders@mobiusmaterials.com" rel="nofollow noopener noreferrer" target="_blank">orders@mobiusmaterials.com</a> to your contacts. Most providers treat mail from contacts as trusted.

1. Check your spam or junk folder. If you find a Mobius email there, mark it as not spam. This helps your provider deliver future Mobius emails to your inbox.
2. Confirm the email address on your Mobius account. Sign in at <a href="https://app.mobiusmaterials.com" rel="nofollow noopener noreferrer" target="_blank">app.mobiusmaterials.com</a> and check that the address is spelled correctly. If it's wrong, contact your sales rep or message us in the Mobius app and we'll update it.
3. Add <a href="mailto:notifications@mobiusmaterials.com" rel="nofollow noopener noreferrer" target="_blank">notifications@mobiusmaterials.com</a> and <a href="mailto:orders@mobiusmaterials.com" rel="nofollow noopener noreferrer" target="_blank">orders@mobiusmaterials.com</a> to your contacts. Most providers treat mail from contacts as trusted.

Find your email provider below and follow the steps. 

Ask your IT team or email administrator to add mobiusmaterials.com to your organization's allowed senders list.

These admin guides show where the setting lives for common business email systems:

If Mobius emails still aren't reaching you, call us at +<b>1 (415) 906-1737</b>, contact your sales rep, or send us a message in the Mobius app and we'll be happy to help.

This article explains how buyers and sellers can whitelist the Mobius domain to receive important notifications about their account, activities, and orders.

Why am I not receiving emails from Mobius?

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Email provider	Documentation
Gmail	Navigate to your Spam folder and mark the emails from Mobius as "not spam"
Outlook, Hotmail and Microsoft 365	Add recipients to the Safe Senders List in Outlook
Yahoo Mail	Manage spam and mailing lists in New Yahoo Mail
QQ Mail	QQ Mail whitelist help
Tencent Exmail / WeCom Mail	Tencent Exmail whitelist help
NetEase 163, 126 and yeah.net	NetEase Mail whitelist help
Alibaba Mail	How to add to blacklists and whitelists
Sina Mail	Sina Mail domain whitelist help

Email system	Admin guide
Microsoft 365 / Exchange Online	Create safe sender lists in EOP
Google Workspace	Allowlists, denylists, and approved senders
Tencent Exmail / WeCom Mail	Tencent Exmail whitelist help
NetEase Enterprise Mail	NetEase Enterprise Mail whitelist help
Alibaba Mail	Admin whitelist help

Why am I not receiving emails from Mobius?

Mobius sending addresses

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Whitelisting mobiusmaterials.com

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