Overview:
We’re here to make buying and selling parts easy and secure. Here’s how we do it:
Mobius facilitates sales of new, authentic, and original parts as listed by sellers and described in their datasheets
You have 14 days to inspect the parts and in the case of any issue, request a refund
All payments go through Mobius and are fully secure
Mobius coordinates returns and dispute resolution with other parties for you in the case of any issues
Inspection:
Mobius offers inspection with standard orders and we can provide the report on request
Mobius sells new, authentic and original parts in accordance with the standard datasheet
Payments:
All payments go through Mobius, not directly to sellers. We handle the entire transaction to ensure security and prevent fraud.
Returns:
Check your products within the 14-day inspection period to spot any nonconformance and return them.
If you find a problem, please follow the return procedure outlined in our Terms of Sale, including emailing [email protected] with documentation during the inspection period. When nonconformance is confirmed, we’ll either:
Replace the product, or
Refund the purchase price, including shipping and handling. Refunds are processed once we receive the returned items.
If you skip the inspection period by opting for "Untested Parts," those sales are final with no returns.
Disputes:
Mobius will coordinate initial disputes between the buyer and seller. Any unresolved disputes are subject to arbitration as described in the Terms of Sale.
For the full details, including arbitration and liability, check out our Terms of Sale. The Terms of Sale supersede anything in this article.